SAP SuccessFactors consulting for complex Australian workforces
From implementation to optimisation, we help organisations get real value from SuccessFactors. Particularly where workforce rules, awards and compliance make HR harder than it should be.
What is SAP SuccessFactors?
SAP SuccessFactors is a cloud-based human experience management (HXM) suite that handles the full employee lifecycle, from recruiting and onboarding through to payroll, performance and learning.
For most organisations, SuccessFactors replaces fragmented HR systems with a single platform. For complex organisations — those with multiple awards, casual workforces, or public-sector compliance requirements — it can do the same, but only if it’s implemented properly.
Complex workforce. SAP that fits your reality.
Why it matters
Your HR platform touches every employee, every pay run, every compliance obligation. When it works, managers have visibility, payroll runs clean, and HR can focus on strategy instead of fixing data. When it doesn’t, you’re stuck with workarounds, manual reconciliations, and risk.
Why it’s hard
SuccessFactors is powerful, but it’s not plug-and-play for complex environments. Standard implementations often miss:
- Australian award interpretation and leave rules
- Multi-position or casual workforce scenarios
- Integration with existing payroll, rostering or safety systems
- The change management needed to get people actually using it
What we do with SAP SuccessFactors
End-to-end SuccessFactors services, from first deployment to ongoing optimisation.
Implementation
New deployments of Employee Central, Payroll, Recruiting, Onboarding, Learning, Performance and Compensation, scoped and configured for your workforce reality.
Optimisation
Already on SuccessFactors but not getting the value? We assess what’s working, fix what isn’t, and unlock modules or features you’re paying for but not using.
Integration
Connect SuccessFactors to your payroll, finance, rostering, learning or safety systems. Cleanly, with proper data governance.
Extensions
Where standard SuccessFactors doesn’t fit, we build SAP BTP extensions that close the gap without breaking your upgrade path.
Support (AMS)
Ongoing application management: incidents, enhancements, release management and user support, delivered by people who know your configuration.
SuccessFactors Modules
The modules we implement, optimise and support.
Employee Central
Core HR: org structure, employee data, positions, workflows
Employee Central Payroll
Australian payroll with award interpretation and compliance
Recruiting
Requisitions, candidate management, hiring workflows
Onboarding
New starter experience from offer to day one
Learning
Training, compliance, certifications, learning paths
Performance & Goals
Goal setting, reviews, calibration, feedback
Compensation
Salary planning, bonus cycles, total reward statements
Succession & Development
Talent pools, career paths, development planning
People Intelligence
People data, dashboards
What you get from working with us
Payroll that runs clean: Fewer manual fixes, fewer queries, fewer compliance risks
Visibility for managers: Real org structures, accurate headcount, leave balances that make sense
HR freed from admin: Self-service that works, so HR can focus on the work that matters
Compliance you can defend: Award rules, leave accruals and reporting built in, not bolted on
A system that fits: Not a template that assumes everyone works 9-to-5
Why Discovery for SuccessFactors
SuccessFactors Since 2011
SuccessFactors isn’t a side offering. It’s where we’ve built the deepest expertise over more than a decade. SAP Gold Partner with current certifications across Employee Central, Payroll, Recruiting, Learning and Talent.
Complex Workforce Experience
Education, government, mining, utilities. Industries where standard templates break. We’ve implemented SuccessFactors in environments with multiple awards, casual pools, term-time staff and 24/7 rosters.
Our Own BTP Extensions
Where SuccessFactors has gaps, we’ve built production-ready extensions: Unified Leave, Work Schedule Builder, Casual Management and SafetyFactors.
Australian-Based, Plain-Speaking
Melbourne HQ, teams in Sydney and Brisbane. We explain things in business terms, not SAP jargon. Commercially independent advice.
How we work
A structured approach for SuccessFactors projects.
1
Discovery
Understand your current state, pain points and priorities
2
Scope and roadmap
Define what’s in, what’s out, and what order
3
Configure and build
Set up SuccessFactors to match your processes
4
Test and validate
With your people, on your data
5
Go-live and stabilise
Hypercare support through the transition
6
Optimise and support
Ongoing improvement, not just maintenance
Industries we support
Education
Government
Construction
Mining
Manufacturing
Utilities
Companies we work with
Ready to talk SuccessFactors?
Whether you’re evaluating SuccessFactors, mid-implementation, or trying to fix a deployment that didn’t land, we can help.